Call Center Sales Pro Helps Healthcare Call Centers Achieve Better Outcomes

Colleen Tracie Mexner: Operations Specialist

Tracie has over fifteen years of operations and business development experience in the healthcare industry. This includes both medical devices and pharmaceuticals sales, with a background in hospital and laboratory technology. Throughout her career, she’s worked to create effective partnerships with healthcare clients to identify areas of opportunity and improvement.

She’s collaborated with physicians on medical affairs initiatives. This includes publications, research projects, advisory boards, healthcare education, training, and speaker development programs. From this 360-degree-view of the medical industry, she can apply best practices, assess organizational development needs, and enhance structural capacity for contact centers.