FOLLOW US ON:
CALL US ON: 800-901-7706

Call Center Sales Pro Helps Healthcare Call Centers Achieve Better Outcomes

know more about us
.

HIPAA training is required for anyone with access to PHI

Organizations Must Provide HIPAA Education for All Staff, With Periodic Refresher Training

HIPAA compliance training by Call Center Sales Pro will educate your healthcare call center employees about HIPAA (the Health Insurance Portability and Accountability Act of 1996), why it’s important, and how to follow its guidelines. This includes learning about PHI (protected health information), how to recognize it, and the essential steps to protect it. Also covered is the critical understanding into how PHI is transmitted between covered entities (CE) and business associates (BA).

This online video course has a live instructor and takes about 45 to 60 minutes. This includes learning about what PHI is, how to recognize and protect it, and understanding how it’s transmitted between CEs and BAs. To avoid costly litigation and protect patients’ health information, HIPAA training is essential to your healthcare workforce.

This includes learning about what PHI is, how to recognize it, protect it, and understanding how its transmitted between Covered Entities and Business Associates. To avoid costly litigations, and protect patients’ health information, HIPAA training is essential to your work force.

Three Common HIPAA Questions & Answers

Does HIPAA training courses need to be conducted annually?

HIPAA requires organizations to provide training for all employees, new workforce members, and periodic refresher training. The definition of “periodic” is not defined and can be left open to interpretation. However, most organizations train all employees on HIPAA annually. This is considered to be a best practice. Regulations are updated yearly, so it can be difficult for practices to stay current. Failure to comply can result in fines or other consequences.

Who does training apply too?

HIPAA training is mandatory for anyone who comes into contact with protected health information (PHI). This includes doctors, dentists, nurses, receptionists and part-time employees/interns.

How long should a HIPAA training course be?

HIPAA doesn’t specify a particular length for training. What matters most is the content of the training and that the information is taught effectively. Proper training for HIPAA cannot be conducted in just a few minutes. However, it does not require weeks of training either.

HIPAA Certification

HIPAA compliance training by Call Center Sales Pro will educate your healthcare call center employees about HIPAA (the Health Insurance Portability and Accountability Act of 1996), why it’s important, and how to follow its guidelines. This includes learning about PHI (protected health information), how to recognize it, and the essential steps to take to protect it. Also covered is the critical understanding into how PHI is transmitted between covered entities (CE) and business associates (BA).

HIPAA Questions & Answers

Does HIPAA training courses need to be conducted annually? HIPAA requires healthcare organizations to provide training to new workforce members, as well as all employees. Also required is periodic refresher training. The definition of “periodic” isn’t specified and is open to interpretation. However, most organizations train all employees on HIPAA annually. This is a best practice. Regulations are updated yearly, so it can be difficult to stay current without annual training. Failure to comply can result in fines and public relations consequences.

Who does training apply too? HIPAA training is mandatory for anyone who encounters protected health information (PHI). This includes doctors, dentists, nurses, receptionists, part-time employees, and interns.

How long should a HIPAA training course be? HIPAA regulations don’t specify a length for training. What matters most is the content of the course and that the information is taught effectively. Proper training for HIPAA cannot be conducted in a few minutes. However, it doesn’t require weeks of instruction either.

Contact Call Center Sales Pro for a free, no-obligation consultation on how they can provide comprehensive HIPAA training for your organization.